Frequently Asked Questions

Where are you based?

We are a small business based in Melbourne, VIC. 

How do I get in contact with WNDERLOGUE?

You can simply contact us here or email us at info@wonderlogue.com.

Why are your pricing expensive?

We understand that our prices may appear on the higher side for some. As a small business, we face significant operational costs that are essential for maintaining the quality and integrity of our products and services. These costs include expenses related to sourcing high-quality materials and sustainable practices.

While the price can be a concern, we encourage you to consider the value you receive in return. Our commitment is to deliver quality products that are not only well-crafted and durable but also provide you with a memorable and satisfying outcome.

When will my order arrive?

Standard shipping orders take approximately 3-5 business days to arrive from the purchase date. Express orders take approximately 1-2 business days. Please be mindful of delayed deliveries during peak periods including Christmas, New Years and sale events. Find out more on Shipping information.

Do you offer returns and refunds?

Yes we offer returns and refunds under considerable circumstances. Please find more through our Return page.